What Role/Industry-Specific Questionnaires are Available?

We have a number of off-the shelf personality questionnaires designed for use in specific roles or sectors which you can use in your recruitment campaigns.

Our industry specific questionnaires have been developed through role research and the expert knowledge and experience of our Business Psychologists, and are designed to give clients the opportunity to select a pre-designed personality questionnaire, aligned to some common industry/role profiles.

How the headings/scales were chosen

Every personality questionnaire is based on extensive research into the typical role and person profile for the role type. This process includes:

• Reviewing a large number of job specifications for similar roles, to then collate together the most common competencies organisations look for. Thematic analysis is then carried out to group these together into the headings you see.
• Reviewing our own 30 years of experience of working on these role profiles and what role profiles we have found to link highly with job performance
• Literature reviews of research which links certain personality traits to job performance in certain role types

 

When to use one of these questionnaires

• If it fits the placement you are recruiting for. For example, if the role type is the same, and if, looking at the scales/headings, it feels like a good fit to your needs and expectations.
• If you are unsure of exactly what you’re looking for in a candidate, and need some guidance.
• If you do not have a person specification, competency framework or values framework to work with.

 

Clevry's Industry specific personality questionnaires

Below is a description of each of our off the shelf personality questionnaire offerings, alongside heading descriptions, the scales used and example job roles you may wish to utilise the questionnaire for. Note that all off-the-shelf Personality Questionnaires also include a social desirability scale to highlight any candidate who may have tried to positively manage their impression with the answers they give.

For a well-rounded overview of a candidate’s suitability for a role, we recommend combining a personality questionnaire with cognitive ability tests such as a verbal, numerical, abstract, mechanical, or checking test.

Remote Working

This personality questionnaire is designed to assess a candidate's behavioural suitability and attitudes towards working independently from home or away from a formal office environment.

Adaptability	Autonomy	Confidence	Self-management
Positively adjusting to changing circumstances.	Ability to work and achieve independently.	Feeling sure of themselves and their ability to work alone.	Taking responsibility for their workload and personal wellbeing.
Adaptable Optimistic Creative Change	Gregarious Self-sufficiency Internal control Praise	Self-esteem Stress management Decisive Independent	Rigorous Structured Tenacious Striving

Use this questionnaire for roles where the candidate will be based entirely from home.

 

Sales

This personality questionnaire is designed to measure four key personality areas that are shared by successful salespeople. These four areas cover the work styles and preferences that contribute to effective sales at each stage of the sales process.

Our Sales questionnaire maps onto the quadrant model used in our Sales Report so ensures compatibility with this report which is of particular relevance for evaluating potential Sales staff.

Focus	Empathy	Grit	Appetite
Preference to creating unique and intelligent sales solutions.	Ability to build and maintain good relationships with clients.	Thriving under pressure and resilient in the face of adversity.	Effective influencing skills and a sense of competition.
Calm Rigorous Creative Strategic Rational Variety	Gregarious Poised Adaptable Listening Self-esteem Humour	Resilient Optimistic Stress management Internal control Self-development Change	Influential Decisive Striving Profit Competition Assertive Status

Use this questionnaire for sales based roles e.g. high volume Sales Representatives, Sales Solution Consultants and Sales Directors.

 

Call Centre

This personality questionnaire is designed to measure personality characteristics which may lend themselves to good performance in a phone or web based support role within a call centre environment.

Empathetic	Solving customer complaints	Resilience
Ability to understand and share the feelings of a customer to quickly build relationships.	Effectively finding solutions to customer queries to ensure high customer satisfaction.	Ability to withstand adversity and bounce back from difficult situations or calls.
Approachable Listening Cooperation Caring Ethics	Tenacious Detail focused Order Decisive Adaptable	Calm Resilient Optimistic Cautious Self-sufficiency

Use this questionnaire for Call Centre based roles e.g. Customer Service Call Centre Representatives.

You may also wish to consider Clevry’s Call Centre Scenarios assessments alongside this personality questionnaire as part of your recruitment battery.

 

Customer Service

This personality questionnaire is designed to measure a candidate’s aptitude for Customer Service, incorporating personality characteristics that are often indicative of capacity to provide customer satisfaction.

Making customers happy	Delivering great service	Bouncing back
Ability to put customers first, increasing customer satisfaction and engagement.	Dedication to customers with the goal of surpassing their expectations.	Resilience and positivity when faced with difficult situations and learning from experiences.
Poised Approachable Adaptable Listening Humour	Rigorous Tenacious Decisive Striving Order	Calm Resilient Internal control Optimistic

Use this questionnaire for roles with a heavy reliance on Customer Services e.g. Customer Service Advisors and Customer Support Representatives.

 

Care Workers / Nurses

This personality questionnaire is designed to assess a person's suitability for working in care, contrasted against the qualities considered key for this type of role. 

Use this questionnaire for roles in care, such as nurses, care workers, carers, hospice staff, and rehabilitation staff.

 

Graduates

This personality questionnaire is designed to assess a candidate's characteristics and potential in four key areas key to most graduate roles.

Initiative	Motivation	Commercial Awareness	Interpersonal Skills
Ability to assess, decide and initiate positive actions independently.	A strong desire to succeed and surpass expectations for the job.	Ability to understand what makes a company successful.	Communicates positively and effectively with others.
Originality Self-development Variety	Tenacious Internal control Stress management Competition	Authority Listening Strategic	Adaptable Approachable Poised Gregarious Resilient

Use this questionnaire for Graduate programmes or roles.

 

Recruitment Industry

This personality questionnaire is designed to measure a candidate's personality profile against characteristics seen as important in the recruitment industry.

Empathy	Focus	Results Orientation	Resilience
Ability to build and maintain good relationships with clients.	Determined, structured and detail focused approach to tasks.	Eager to succeed, consistently setting and achieving high standards.	Calm, composed and positive in the face of challenges and difficult situations.
Adaptable Approachable Listening	Detail focused Structured Tenacious	Striving Stress management Competition	Calm Resilient Optimistic

Use this questionnaire for predominantly recruitment roles e.g. Recruitment Consultants. You may also wish to consider other Recruitment Industry assessments Clevry have to offer including a Recruitment Industry Scenarios Assessment, Numerical Test and Verbal Test.

 

Project Manager

This personality questionnaire is designed to measure key personality attributes that provide the base for effective project management.

Relationship management	Planning	Delivery
Builds and maintains good relationships with all stakeholders.	Plans, organises and manages resources for successful project completion.	Capacity to get things done and deliver against expectations or responsibilities.
Assertive Influential Diplomatic Approachable Calm	Structured Strategic Decisive Creative	Rigorous Resilient Variety Striving Internal control

Use this questionnaire for project management roles within any industry or sector.

 

Legal Sector

This personality questionnaire is designed to measure personality areas key to success within the legal sector.

Interpersonal Style	Thinking Style	Environment
Communicates clearly and effectively with others, using influence when suitable.	Determined, structured and detail focused approach to tasks.	Is prepared to take risks and remains calm and composed when challenged.
Influential Listening Direct Intelligence Poised	Detail focused Rational Rigorous Structured Tenacious Considered	Risky Resilient Calm Self-development Order

Use this questionnaire for roles based within the legal sector e.g. Solicitor, Barrister, Paralegal and Legal Secretary.

 

IT Professionals

This personality questionnaire is designed to incorporate personality characteristics of particular relevance to a role within the IT sector.

Problem Solving	Analytical	Communication
Ability to think systematically and analyse and consider the broader context.	Able to think analytically and use an ordered approach to draw insights.	Communicates positively and effectively with others, taking time to listen as well as talk.
Tenacious Rational Rigorous	Independent Detail focused Order	Approachable Direct Listening

Use this questionnaire for IT professional roles e.g. Technical Support, Software Analyst, Technical Consultants, Web Developers and Software Engineers.

 

Engineering

This personality questionnaire is designed to assess a candidate's personality and behavioural tendencies in four key areas when recruiting for an engineering sector role.

Creativity	Commitment	Analytical	Teamworking
Tendency to generate alternative solutions to a task or problem.	Strong sense of responsibility to the job, remaining calm when challenged.	Ability to think analytically and use an ordered approach to develop solutions.	Works collaboratively by building and maintaining good working relationships.
Originality Creative Change	Tenacious Resilient Stress management Calm	Structured Detail focused Rigorous Concrete	Listening Adaptable Intelligence Direct

Use this questionnaire for roles within the Engineering Industry e.g. Mechanical Design Engineers, Technical Engineers, Manufacturing Engineers and Civil Engineers.

 

Workforce

This personality questionnaire is designed to measure 9 scales which reflect the personality and motivational requirements of people working in operative, apprenticeship and team-leader / supervisory positions.

Interacting with people	Approach to tasks	Self
Comfortable working with people and machines.	Methodological and systematic approach to work with an aim for perfection.	Optimistic and resilient with a high level of physical energy.
Team membership Leadership Mechanical Empathy	Structured Quality	Energy Self-development Cheerful Resilience

Use this questionnaire for job roles within operative, apprenticeship and team-leader/supervisory positions in more manual, blue-collar roles.

 

Human Resources

This personality questionnaire is designed to measure personality areas we have found to relate to high performance within a HR role.

Communication	Leadership	Self-discipline	Integrity
Communicates positively and effectively with others, taking time to listen.	Ability to effectively and positively lead others, remaining calm under pressure.	Strong personal drive to perform well and produce quality outputs.	Holds a strong moral principle and cares about making a difference.
Adaptable Approachable Listening Calm Resilient	Creative Stress management Low praise orientation Change	Detail focused Decisive Tenacious Variety	Caring Ethics Authority

Use this questionnaire for Human Resources roles.

 

Administrative Role

This questionnaire is designed to measure a candidate’s personality and behavioural tendencies related to an administration-based role.

Support	Quality	Process driven
Supportive communication style, taking the time to listen to others.	Rigorous and detail-focused approach to tasks.	Strong drive and enthusiasm for a structured, orderly environment.
Supporting Listening Adaptable Approachable	Detail focused Rigorous Tenacious Calm	Structured Striving Order

Use this questionnaire for Administrative roles e.g. Admin Assistants, Secretaries, Personal Assistants, Receptionists and Payroll Assistant.

 

Marketing

This personality questionnaire was designed to assess a candidate's personality and behavioural suitability for roles in marketing.

Communication	Innovation	Project Management
Communicates positively and effectively with others, taking time to listen.	Tendency to generate creative alternative solutions to a task or problem.	Plans, organises and manages resources for successful completion of a project.
Adaptable Influential Listening Gregarious Poised Calm	Creative Originality Spontaneous Rational	Detail focused Rigorous Resilient Striving Strategic Stress management

Use this questionnaire for roles within the marketing industry e.g. Marketing Managers, Marketing Executives and Marketing Assistants.

 

Education Role

This personality questionnaire is designed to measure four key personality areas deemed essential for success within the education sector.

Dedication	Conflict Management	Approachability	Task Style
Commitment to helping others through education.	Effectively solves conflicts between third parties.	Makes an effort to be friendly and easy to talk to.	Rigorous but creative approach to tasks and problems.
Caring Ethics Intelligence	Assertive Optimistic Resilient Stress management	Adaptable Approachable Listening Poised	Tenacious Detail focused Creative Rigorous Calm

Use this questionnaire for roles within Education e.g. Teachers, Lecturers, Professors, Headteachers, Teaching Assistants, Mentors, Tutors, Education Officers, Librarians, Careers Advisors and Nursery Workers.

 

Hospitality

This personality questionnaire is designed to assess a candidate's personality and behavioural suitability for roles in Hospitality.

Commitment	Teamwork	Customer Orientation	Adaptable
Dedication to helping others and attending to every detail.	Works collaboratively by building and maintaining good working relationships.	Enthusiasm for delivering excellent customer service.	Positively and quickly adjusting to changing circumstances.
Detail focused Tenacious Caring	Authority Cooperation Friendship	Approachable Gregarious Listening Humour	Calm Resilient Stress management Variety

Use this questionnaire for roles within the hospitality sector eg. Waiting Staff, Bar Staff, Hotel Receptionists, Restaurant Managers, Chefs, Hotel Managers, Housekeepers, Porters, and Baristas.

 

Last Updated: January 2024