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Module 7: Practical Applications

Here's a comprehensive look at the practical applications and the significant results that organisations can achieve through the use of psychometrics.

Practical Applications in Recruitment 

 

  • Enhanced Candidate Screening: Psychometric tests allow recruiters to screen candidates beyond resumes and interviews. By assessing personality traits, cognitive abilities, and emotional intelligence, organisations can identify candidates whose profiles align with the job requirements and company culture. 
  • Objective Decision-Making: By incorporating standardised psychometric assessments, hiring decisions are based on quantifiable data rather than subjective opinions. This reduces biases and ensures a fair selection process. 
  • Cultural Fit Assessment: Understanding a candidate's personality and values helps in assessing their fit within the company culture. This alignment can lead to higher job satisfaction and reduced turnover rates. 
  • Predicting Job Performance: Certain psychometric tools are designed to predict job performance and potential. For instance, cognitive ability tests can forecast how well a candidate might perform in roles requiring problem-solving and critical thinking. 
  • Streamlined Recruitment Process: Automated psychometric assessments can significantly streamline the recruitment process. With online platforms, candidates can take tests remotely, saving time and resources for both the candidates and the hiring team. 

 

Practical Applications in Employee Development 

 

  • Personalised Development Plans: Psychometric assessments provide insights into employees' strengths and weaknesses. These insights are invaluable in creating personalised development plans that cater to individual growth needs. 
  • Team Building and Dynamics: Understanding the psychological profiles of team members can improve team composition and dynamics. Managers can use this information to assign roles that match individuals' strengths, fostering a more effective and cohesive team. Learn more about our Team Strengths report
  • Leadership Development: Identifying potential leaders within the organization is crucial for succession planning. Psychometric tools can help recognize individuals with leadership potential and guide their development through targeted training programs. Learn more about our Leadership report
  • Employee Engagement: By aligning roles and responsibilities with employees' psychological profiles, organisations can enhance job satisfaction and engagement. Engaged employees are more productive, innovative, and committed to their work. 
  • Conflict Resolution: Psychometrics can aid in understanding the underlying causes of interpersonal conflicts. By addressing these issues with tailored interventions, organisations can improve workplace harmony and employee relations. 

 

Results from Using Psychometrics 

 

  • Improved Quality of Hire: Organisations using psychometrics in recruitment often see a significant improvement in the quality of their hires. These employees are more likely to meet or exceed performance expectations and have longer tenure within the company. 
  • Higher Employee Retention: By ensuring a good fit between the job, the individual, and the organization, psychometrics helps reduce turnover rates. Employees who feel well-suited to their roles and the company culture are less likely to leave. 
  • Increased Productivity: Employees who are well-matched to their jobs and who receive tailored development opportunities are generally more productive. This leads to higher overall organizational performance. 
  • Enhanced Employee Satisfaction: Psychometric assessments contribute to higher job satisfaction by ensuring that employees are placed in roles that match their abilities and interests. Satisfied employees are more engaged and motivated. 
  • Effective Leadership Pipeline: Through the identification and development of high-potential employees, organisations can create a robust pipeline of future leaders. This ensures leadership continuity and organizational stability. 
  • Positive Workplace Culture: A deeper understanding of employees' personalities and values helps in building a positive workplace culture. This culture fosters collaboration, innovation, and mutual respect. 

 

How have some of our clients done it? 

 

 

British Gas

Background:  

British Gas hire around 1,500 people per year and attract a lot of candidates. However, the pre-selection produced variable results and was inefficient​. 

Actions taken:  

  • British Gas developed a new value-based, online assessment process​ 
  • Candidates were matched against the company values and culture​ 
  • The assessment results fed directly into subsequent second-round interviews by providing tailored interview questions​ 

Results: 

  • Employee attrition in call centre roles decreased from 43% to 9% 
  • -50% decrease in assessment centre needs 
  • 20% more female applicants 

What made this possible? 

The Clevry platform allows the user to build tailored assessments and tell the system what a desired outcome would look like. This way candidates can be matched to exact job profiles and sifted efficiently. ​The reports adapt to the tailored assessments and produce several reports. One of them is the Interviewer Report which offers a clear structure for the interview and concrete questions based on the candidate’s profile. ​ 

 

 

File:Asda logo.svg - Wikipedia

 

Background:  

ASDA’s 5-strong resourcing team used to sift the 22,000 applications for their graduate and management positions manually. The process was resource hungry, slow, inefficient and undifferentiated from the competition.​ 

Actions taken: 

  • ASDA added tailored assessments into their hiring process and integrated Clevry into their ATS system.​ 
  • Job applicants were offered high quality feedback in an automated way. ​ 
  • ASDA created a seamless candidate journey around Clevry. 

Results: 

  • 30% increase in successful recruitments 
  • Recruitment process speed decreased from 31 days to 5 days 
  • 65% decrease in workload for the recruitment team 

What made this possible? 

Clevry offers a unique level of flexibility allowing the client to choose what they want to measure. Our philosophy is Candidate is King. We make the candidate experience easy and transparent offering excellent feedback options. ​ 

Finally, we often build bespoke webskins and integrate with client’s existing systems.